Privacy Policy

Last Updated: April 27, 2024

Introduction

At Man With a Van Claphamcommon, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect and process the following types of personal information:

Personal Identification Information: Name, address, email address, phone number.
Transactional Information: Details of the services you request, booking information, payment details.
Technical Data: IP address, browser type, operating system, access times, pages viewed.
Usage Data: Information about how you use our website and services.

How We Collect Your Information

We collect information in the following ways:

Directly from you: When you provide information through forms, bookings, or communications.
Automatically: Through cookies and similar technologies when you navigate our website.
From third parties: Such as service providers and business partners.

Use of Your Information

We use the collected information for various purposes, including:

To provide and maintain our services: Ensuring smooth operations and fulfilling your requests.
To improve our services: Analyzing data to enhance user experience and service offerings.
To communicate with you: Sending updates, promotional materials, and responding to inquiries.
To process transactions: Handling payments and billing.
To ensure security: Protecting against fraud, unauthorized access, and other security threats.

Legal Basis for Processing

We process your personal information based on the following legal grounds:

Consent: You have given clear consent for us to process your personal data for specific purposes.
Performance of a contract: Processing is necessary for the performance of a contract with you.
Legal obligations: Compliance with legal obligations.
Legitimate interests: Processing is necessary for our legitimate interests, provided it does not override your rights.

Disclosure of Your Information

We may share your information in the following circumstances:

Service Providers: Third parties that provide services to us, such as payment processing, data analysis, and marketing assistance.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
Legal Requirements: When required by law or to protect our rights, safety, or property.
With Your Consent: Sharing information with third parties as per your specific instructions.

International Transfers

Your information may be transferred to and maintained on servers located outside your jurisdiction. We ensure that appropriate safeguards are in place to protect your data during these transfers.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

Encryption: Protecting data using SSL certificates and other encryption technologies.
Access Controls: Restricting access to personal data to authorized personnel only.
Regular Testing: Conducting regular security assessments and vulnerability scans.
Data Minimization: Collecting only the necessary information required for our services.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. The retention period depends on the type of information and the applicable legal requirements.

Your Rights

You have certain rights regarding your personal information, including:

Access: Requesting access to your personal data.
Correction: Requesting correction of inaccurate or incomplete data.
Deletion: Requesting deletion of your personal data under certain conditions.
Restriction: Requesting the restriction of processing your data.
Data Portability: Requesting the transfer of your data to another service.
Object: Objecting to the processing of your data based on legitimate interests.

Exercising Your Rights

To exercise any of your rights, please contact us through the means provided in our official correspondence. We will respond to your request within a reasonable timeframe.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can control the use of cookies through your browser settings.

Types of Cookies We Use

Essential Cookies: Necessary for the functioning of our website.
Performance Cookies: Collect information about how visitors use our website.
Functional Cookies: Remember your preferences and settings.
Advertising Cookies: Used to deliver personalized advertisements.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will take steps to delete such information from our records.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website.

Effective Date

This Privacy Policy is effective as of April 27, 2024.

Conclusion

Your privacy is important to us. By using our services, you agree to the terms outlined in this Privacy Policy. If you have any questions or concerns about our privacy practices, please refer to our official channels for further information.