Cookie Policy — Man With a Van Claphamcommon

Introduction
This policy explains how the Man With a Van Claphamcommon service uses cookies. We describe cookie types, how they are used to monitor performance, and how you can exercise control over cookie settings. The term Man With a Van in Claphamcommon appears throughout to clarify scope and relevance for users seeking moving and delivery services in and around Clapham Common.

Cookies are small text files placed on your device when you visit a site or use an online service. They enable essential functionality, help us understand usage patterns, and support targeted communications. This policy outlines three main categories: essential, analytics, and marketing cookies, and explains the purpose behind performance monitoring and user choice.

Why we use cookies
The Claphamcommon man with a van digital experience relies on cookies to keep sessions secure and to measure how well pages and features perform. Cookies allow us to identify problems, reduce load times, and ensure that our content and booking flows operate reliably.

Essential cookies — These are necessary for core services. They maintain session integrity, remember choices you make during a single visit, and ensure secure navigation. Without these cookies, forms or booking steps may not function correctly. The man with a van claphamcommon booking experience depends on these cookies.

Analytics cookies — Analytics or performance cookies help us understand how visitors interact with pages and features. They collect aggregated, non-identifying information about page views, session duration, and any errors encountered. This data is used solely for performance monitoring and continuous improvement, enabling us to speed up pages and fix issues affecting user experience.

Marketing cookies — Marketing cookies are used to deliver personalised content and, where applicable, measure the effectiveness of promotions. They may track behavior across sessions to present offers or suggestions that are relevant to moving and transport services near Clapham Common. These cookies are optional and require consent.

You have multiple ways to control cookies. Most modern browsers allow you to manage cookie settings, block third-party cookies, or clear cookies from your device. Adjusting settings may affect some features; essential cookies cannot be disabled if you wish to continue using secure booking functions.

To make choices clear, we separate cookie functions into categories. Your options include:

• Accept all cookies — Enables full functionality including analytics and marketing.
• Reject non-essential cookies — Keeps essential cookies only for secure operation.
• Customise settings — Choose which optional categories to enable.

Performance monitoring is explicitly tied to analytics cookies. The purpose is not to identify individuals but to measure load times, detect bottlenecks, and prioritise fixes that improve service reliability. Collecting aggregated metrics supports faster page rendering, fewer errors in booking flows, and a smoother experience for everyone.

Data retention and third-party cookies — Some cookies are set by third-party providers who help deliver analytics and marketing functions. We limit retention to the period necessary for each purpose and do not use cookies to store sensitive personal information. Aggregated performance data is retained only as long as needed to monitor trends and improve service.

Privacy-conscious approach — We implement cookie practices that respect privacy and minimise data collection. Analytics are anonymised where possible; marketing cookies require explicit consent and can be withdrawn at any time. Our approach ensures that the Clapham Common moving experience balances utility with user choice.

Changes to this policy — We may update this policy to reflect changes in technology or legal requirements. When revisions are made, we will ensure that the description of cookie categories, purposes, and your control options remain clear and accessible for Man With a Van Claphamcommon users.